Right of withdrawal

What is the right of withdrawal?

It is the right of the consumer to withdraw from the contract made outside the commercial establishment (purchases made by telephone or Internet) during a period of 14 days from the moment of contract.

In accordance with article 103 l) of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (hereinafter “TRLGDCU”);

In cases of closed reservation date, the right of withdrawal is not applicable.

In the case of an open reservation date, the right to cancel does exist.


(You only have to fill in and send this form if you want to withdraw from the contract. You can present it at the commercial offices of Vol de Coloms or send it by email to info@voldecoloms.cat.)

Click here to download the withdrawal form .